A sales credit is issued to correct an error on a sales invoice or to return goods. This guide will show you how to create a sales credit in SapphireOne.
- Navigate to Inventory > Sales > Sales Client Credit.
- Select the “+” button to create a new credit.
- Enter the client details or select an existing client.
- Add the inventory items to the credit by selecting the “+” button.
- Enter the quantity and verify the pricing details.
- Save the credit by clicking the Save button.
Alternate Method – Reverse Transaction
- Navigate to Inventory > Sales > Transactions.
- Select the SCI transaction you wish to reverse.
- Go to Tools and select Process > Reverse Transactions.
For more details, visit the Inventory > Sales > Sales Client Credit and Inventory > Sales > Transactions articles.