The Hire Return function is for the processing of Hired or Rented items. Remember that the initial Hire Client Invoice transaction, (HCI), must be posted before any Hire Returns may be processed. This guide will teach you how to manage Hire Returns in SapphireOne. The steps are as follows:
- Navigate to Inventory > Point of Sale > Process and select the Hire Return item. One will now display the Hire Return Process screen ready for data entry.
- Search Data entry Field – If the specific ID for the initial Hire transaction is known, simply input it directly into the field. If the ID is not known, you can use wildcard characters to help search for the correct Hire Transaction.
- Data Entry – Once the correct Hire Transaction ID has been entered, very little manual data entry by the user is required. All required details for the Hire Return are conveniently displayed on a single line.
- Select Hire Items – Use the search function or barcode scanner to select the items being returned.
- Bond – If a bond was taken when the item was originally hired, the bond amount will automatically be displayed in this data entry field labelled Bond Return.
- Bond Adjustment/Review – The user can review the bond amount being adjusted or returned as part of the Hire Return process.
- Processing the Returned item/s – Click on the Process button to finalise the hire return process.
For more detailed instructions, please refer to the Inventory > Point of Sale > Hire Return article.