The creation of Client journals in SapphireOne is essential for making adjustments to Client accounts. This process ensures that all journal entries are accurately recorded and reflect the correct client account balances.
- Navigation – Go to Accounts > Receivables > Data Entry and select the Client Journal item. Sapphire one will display the Client Journal Entry screen ready for data entry.
- Transaction area – Enter data into this area as required
- Client ID – Enter the Client ID if it is known or, if you’re unsure about certain characters, use the wildcard symbol @ to represent the unknown components.
- Other data –Complete the necessary fields, including Journal Date, Amount, and any additional notes. Pay attention to dates as SapphireOne will automatically enter most of them as setup from default settings.
- Destination area – The Account ID data entry field in this area my be accessed from anywhere on the screen by using the Command / key combination.
- Use the wildcard search options or type part of the Account ID followed by the @ symbol to search for the Account ID. Then enter the remainder of the account details as required.
- Saving – Finalise the Client Journal by clicking on the green tick button on the main toolbar. This will save and then close the new Client Journal.
Any new and existing Client Journals may be re-opened by going to Accounts > Receivables > Data Entry > Transactions, and selecting the Client Journal transaction for viewing or modification if it remains unposted.
For more detailed information, refer to the Accounts > Receivables > Client Journal article.