Allocating Client Receipts and Credits

Allocating CR (Client Receipt) and CC (Client Credit) transactions in SapphireOne is essential for matching payments and credits to the corresponding invoices. This process ensures that all allocations are accurately recorded and reconciled. Note that when using the Allocation Inquiry functionality, the only transaction(s) that are not fully allocated, will be displayed in this list. There are two procedures to enable this function as follows:

Allocations using the Allocation Inquiry

1. Navigation – Go to Accounts > Receivables > Inquiry and select the Allocation item. SapphireOne will display the Client Allocation Inquiry list screen limited to all transactions that have not been fully allocated.
2. Select Transaction – From the list screen, select/highlight the transaction that you wish to allocate.
3. Sapphire Tools – Next go to Sapphire Tools > Allocate > and select the Allocation item.
   • Do not use the 0% or 100% options also on this menu.
4. Allocation Selection – SapphireOne will display the Open Item Clients allocation screen.
   • Select the transaction(s) you want to allocate against the Client Credit or Receipt.
5. Click on the green tick button on the main toolbar to save and allocate the transaction.

Allocations Using Sapphire Tools

1. Navigation – Go to Accounts > Receivables > Inquiry and select the Transactions item. SapphireOne will display the Client Transactions list screen displaying all transactions for clients including Posted, Un-Posted and any transactions with an error.
2. Select Transactions – From the Client Transactions list screen select/highlight the transaction you wish to allocate.
3. Sapphire Tools – Next go to Tools > Allocate and select the Allocation item.
   • Do not use the 0% or 100% items also on this menu.
4. Allocation Selection – SapphireOne will display the Open Item Clients allocation screen.
   • Select the transaction(s) you want to allocate against the Client Credit or Receipt.
5. Click the green tick button on the main toolbar to allocate and save and allocate the transaction.

For more detailed information, refer to the Accounts > Receivables > Allocations article.