Using CRM software, management can collect and utilise information for more accurate forecasting, sales staff can be better prepared to deliver exactly what the customer needs when it’s needed. With an integrated CRM system, the sales and marketing team have access to individual customer data and can take advantage of new industry trends as they develop.
Customers today are far more knowledgeable than ever before as they now have access to numerous purchasing and research options and online reviews of products. It is important for manufacturers to build and maintain strong relationships with their customers and personalise their interactions.
SapphireOne ERP CRM will gather everything you need in one place; customers, sales, service, inventory, projects.The better you understand your customers, the more responsive you can be to their needs, which will lead to greater customer satisfaction. Once you have a strong and loyal clientele you can begin focusing on finding new customers and expanding your market.
SapphireOne ERP CRM is a fully integrated system for Industrial Machinery that will record and instantly update data from throughout the supply-demand pipeline, assess the latest products and services most sought after by customers and help manufacturers respond to developing trends.
SapphireOne ERP CRM can give your sales teams immediate access to valuable CRM tools and information to manage sales, anticipate trends, keep prospective customers engaged and close deals before prospects start searching elsewhere.
SapphireOne ERP CRM DMS has a sophisticated Inventory Management which includes Bill of Materials (BOM) and material requirement planning (MRP). Management and purchasing staff have the ability to look at current sales trends and make decisions about what stock is required.
SapphireOne ERP CRM can provide access to customer and prospect data such as pipeline forecasting and sales history to strengthen and help to grow customer relationships and build a stronger, more efficient company. If you have everything you need in your CRM system, there’s no need to look elsewhere.